Gaya APA

ANUPINDI, R., Schopra, S. (2006). MANAGING BUSINESS PROCESS FLOWS; Principles of Operations Management (2nd). New Jersey: PEARSON PRENTICE HALL.

Gaya MLA

ANUPINDI, Ravi., Schopra, Sunil. "MANAGING BUSINESS PROCESS FLOWS; Principles of Operations Management". 2nd New Jersey: PEARSON PRENTICE HALL, 2006. Text.