Gaya APA
Dale, B, G., Cooper, C, L. (1997).
MANAGING QUALITY & HUMAN RESOURCES; A Guide to Continuous Improvement .
USA:
BLACKWELL.
Gaya MLA
Dale, Barrie, G.., Cooper, Cary, L..
"MANAGING QUALITY & HUMAN RESOURCES; A Guide to Continuous Improvement".
USA:
BLACKWELL,
1997.
Text.