Gaya APA
Tjiptono, F., CHANDRA, G.
(2019).
SERVICE, QUALITY & CUSTOMER SATISFACTION
(
5)
.
Yogyakarta:
ANDI.
Gaya MLA
Tjiptono, Fandy., CHANDRA, Gregorius.
"SERVICE, QUALITY & CUSTOMER SATISFACTION".
5
Yogyakarta:
ANDI,
2019.
Text.