Gaya APA
PAYNE, A.
(2000).
THE ESSENCE OF SERVICE MARKETING PEMASARAN JASA
.
Yogyakarta:
ANDI OFFSET.
Gaya MLA
PAYNE, Adrian.
"THE ESSENCE OF SERVICE MARKETING PEMASARAN JASA".
Yogyakarta:
ANDI OFFSET,
2000.
Text.