Gaya APA

STONE, M., WOODCOCK, N. (2001). THE ART OF MARKETING VOL.8; CUSTOMER RELATIONSHIP MARKETING GET TO KNOW YOUR CUSTOMERS AND WIN THEIR LOYALTY . : .

Gaya MLA

STONE, Merlin., WOODCOCK, Neil. "THE ART OF MARKETING VOL.8; CUSTOMER RELATIONSHIP MARKETING GET TO KNOW YOUR CUSTOMERS AND WIN THEIR LOYALTY". : , 2001. Text.