Gaya APA

HAIK, E, B., ROY, D, M. (2005). SERVICE DESIGN FOR SIX SIGMA: A Road Map For Excellence (Cet. 1). : .

Gaya MLA

HAIK, El, Basem., ROY, David, M. "SERVICE DESIGN FOR SIX SIGMA: A Road Map For Excellence". Cet. 1 : , 2005. Text.