Gaya APA

GASPERSZ, V. (2001). ISO 9001: 2000 AND CONTINUAL QUALITY IMPROVEMENT . Jakarta: GRAMEDIA PUSTAKA UTAMA.

Gaya MLA

GASPERSZ, Vincent. "ISO 9001: 2000 AND CONTINUAL QUALITY IMPROVEMENT". Jakarta: GRAMEDIA PUSTAKA UTAMA, 2001. Text.