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cover

CUSTOMER RELATIONSHIP MANAGEMENT; A People, Process, and technology Approach

Komentar Penanda Masukan ke keranjang Bagikan
WAGNER, William ZUBEY, Michael
Tahun Terbit 2007
Penerbit -
Edisi 1
ISBN/ISSN 1-4239-0084-7
Deskripsi Fisik xiii + 191 p., index; 23,5 Cm.
Judul Seri -
No. Panggil 658.812
Ketersediaan 4
MARC Sitasi
cover

MANAGING HIGH-TECH SERVICES USING A CRM STRATEGY

Komentar Penanda Masukan ke keranjang Bagikan
BLUMBERG, Donald F.
Tahun Terbit 2003
Penerbit -
Edisi -
ISBN/ISSN 9781574443462
Deskripsi Fisik xv, 357 p.; 24 cm
Judul Seri -
No. Panggil 658.8'12 BLU m
Ketersediaan 9
MARC Sitasi