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Total Data
1
cover

DESIGN AND MANAGEMENT OF SERVICE PROCESS ; Keeping Customers for Life

Komentar Penanda Masukan ke keranjang Bagikan
Ramaswamy, Rohit
Tahun Terbit 1996
Penerbit AT & T
Edisi -
ISBN/ISSN 0201633833
Deskripsi Fisik xxvii + 424 p.; 25 cm
Judul Seri -
No. Panggil 658.812 RAM d
Ketersediaan 1
MARC Sitasi